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Contact & support

Write to us

A hosting question, a migration from another provider or a problem with e-mail? We reply fast – a real person who knows the service answers.

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Contact details

Sales

Web hosting orders, domains and pricing questions. There is a single plan, only the term differs: 159 Kč per month, 1 599 Kč per year or 2 799 Kč for three years, all incl. VAT.
info@newmind.cz

24/7 technical support

Website operation, e-mail, SSL, DNS and backups. We answer in Czech and English, around the clock. We keep service availability at 99,9 % per the SLA.
info@newmind.cz

Registered office and billing

New Mind s.r.o.
Bělehradská 858/23
Vinohrady, 120 00 Prague 2

We send invoices by e-mail, the servers run in a datacenter in Prague, CZ.

Company ID

IČO: 03579409
DIČ: CZ03579409
Municipal Court in Prague, section C, file 233858

We usually answer a routine question within a few hours; a service outage we handle immediately. Before writing, have a look at the FAQ or at how the free website migration works.

© 2026 New Mind s.r.o. · IČO 03579409 · Municipal Court in Prague, section C, file 233858 Terms · GDPR